Last updated: August 11, 2026
The use of the Vip-hunters platform is reserved exclusively for individuals who have reached the age of eighteen (18). By creating a Hunter account, the user declares, under their own responsibility, through a dedicated confirmation checkbox, that they are of legal age according to the laws of the country in which they reside. Vip-hunters does not require, at the time of registration, the upload or automatic verification of identity documents, relying on the declaration made by the user. Certain access paths, such as Brand and VIP registration, are subject to separate invitation, activation and authorization procedures managed by Vip-hunters and do not rely on the same confirmation checkbox used for Hunter registration.
The user declares, under their own responsibility, that they are of legal age and acknowledges that Vip-hunters reserves the right to request, at any time, proof of the user's age and identity. In the event of false or incomplete declarations, or in the event of failure to respond to a verification request, Vip-hunters reserves the right to suspend or close the account immediately, without notice and without the right to any refund of any paid services actually purchased, to the extent permitted by the conditions of the individual service and applicable law. A false declaration of legal age constitutes a breach of these Terms and may expose the user to legal liability.
Vip-hunters is an experiential marketing platform that enables Brands and VIPs to create and manage real-world missions, including geolocation-based experiences that may give Hunters the opportunity to meet participating VIPs and to certify eligible encounters through the platform. The service includes geolocation features, the upload of photographic content, and interactions with other users. The opportunity to meet a participating VIP, and the eligibility of any encounter, depend on the conditions of each mission and on the features actually implemented by the platform; an encounter with a VIP is never guaranteed.
Missions may require physical travel and participation in events in public or private locations. The user participates in missions at their own risk and assumes full responsibility for their own safety while carrying out the activities. Vip-hunters is not liable for any injuries, losses, or damages suffered while participating in missions. The user is required to comply with local laws and the safety regulations in force.
The user is responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. It is necessary to provide accurate and complete information during registration and to keep that information up to date. Vip-hunters may suspend or close the account in the event of a breach of these Terms or of fraudulent conduct. Access to and operation within the platform as a Brand or as a VIP may be subject to the registration, verification and authorization procedures provided by Vip-hunters. For the pilot phase, the first Brand provided by the platform flow may be authorized according to the implemented procedure, while subsequent Brands require authorization by Vip-hunters.
Geolocation is used to support real-world missions, proximity functionality and, where applicable, the determination of an eligible encounter and of a mission outcome through the logic of the platform. Geolocation data may include latitude, longitude and the accuracy value declared by the user's device at the time of a proximity ping. The availability, continuity and precision of geolocation depend on the user's device, the permissions granted by the user, the signal and external services; Vip-hunters does not guarantee absolute precision, continuous availability of the GPS signal, error-free operation, or that an encounter with a VIP will occur.
Vip-hunters enables the creation of Missions (Hunts) that may be associated with a verified VIP and, where applicable, with a Brand or campaign. A Mission may include a Category, a Difficulty tier, a Reward Category, a Hunt location and Hunt radius, a deadline, and a maximum number of participating Hunters. The status of a Mission (including draft, open, in progress, completed or failed) is managed by the platform and is not manually controlled by the user.
When a Hunter takes part in a Mission, the platform may use device geolocation and proximity functionality to verify the Hunter's presence within the permitted Hunt area. The determination of the winner is automatic: the platform evaluates the relevant Mission and participation conditions and, where the proximity requirements are satisfied, assigns a single winner per Mission. The winner-assignment logic is protected by the platform to ensure that only one winner is determined for each Mission. Vip-hunters does not guarantee that an encounter with a VIP will occur or that a winner will be determined in every case.
Upon determination of the winner, the Mission is marked as completed, the winning participation is recorded, and Rank Points are awarded to the winner. Points are a non-monetary ranking and performance metric only; they do not represent cash, credit or any transferable value, and cannot be redeemed, transferred or exchanged.
When provided by a mission and when the applicable conditions are satisfied, the platform may allow the creation of a Certified Encounter through the Certified Cam feature. The photograph captured and stored as part of a Certified Encounter constitutes a record and certification of the encounter within the Vip-hunters system. The Certified Cam and the Certified Encounter do not constitute an official public certification, an identity document, a notarial certification or absolute legal proof. The user is responsible for the photographic content they upload and for ensuring that they hold the necessary rights to the images; Vip-hunters does not acquire any commercial exploitation rights over the images beyond what is provided by the platform functionality and these Terms.
The processing of the user's personal data is governed by the Vip-hunters Privacy Policy, available separately. By using the platform, the user consents to the processing of their data as described therein, including the collection of geolocation data necessary for participation in missions.
Vip-hunters offers an optional recurring subscription service called Hunter Plus, at the price of €5.99 per month. Hunter Plus is a recurring subscription billed through Stripe, the third-party payment processor used by the platform.
The Hunter may cancel Hunter Plus through the subscription management functionality made available through Stripe.
Unless otherwise required by applicable law, cancellation takes effect at the end of the current paid billing period. Hunter Plus benefits remain available until that date and no further recurring charge will be made after the cancellation becomes effective.
Cancellation of future renewals does not, by itself, entitle the Hunter to a refund of amounts already paid for the current billing period.
Nothing in these Terms limits or excludes any mandatory consumer rights provided by applicable law.
Where the Hunter qualifies as a consumer and a statutory right of withdrawal applies, including any applicable 14-day withdrawal period under European Union consumer law, that right may be exercised in accordance with the applicable legal requirements.
If the Hunter expressly requests that Hunter Plus begin immediately during an applicable withdrawal period, any amount payable or refundable following withdrawal will be determined in accordance with applicable law, including, where legally applicable, the value of the service already provided before the withdrawal request.
Any refund required by applicable law will be processed using the appropriate payment procedure and, where applicable, through Stripe.
Vip-hunters may also grant full or partial refunds in other circumstances at its discretion, without this creating an obligation to grant equivalent refunds in future cases.
Requests concerning the statutory right of withdrawal, refunds or billing issues relating to Hunter Plus may be submitted to Vip-hunters at help.hunters.vip-hunters@outlook.com.
The request should be sent from the email address associated with the Hunter account and should contain sufficient information to identify the relevant subscription or payment.
Submitting a request does not automatically entitle the Hunter to a refund. Each request will be assessed in accordance with these Terms and applicable law.
Vip-hunters provides Brands with sets of single-use activation codes. The following economic conditions apply to the replacement of such codes:
Some services of the platform may require payment. The paid services actually available are Hunter Plus (€5.99/month) and the VIP access code replacement (€19.99 per issuance from the fourth issuance onward). Amounts paid are non-refundable unless otherwise provided by applicable law or specifically indicated in the conditions of the individual service. Account closure due to false declarations gives no right to any refund.
Vip-hunters reserves the right to modify these Terms at any time. The changes will take effect upon publication on the platform. Continued use of the service after the changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with Italian law. Any dispute shall be submitted to the exclusive jurisdiction of the competent Italian courts, unless otherwise provided by applicable law.
For any questions regarding these Terms & Conditions, you may write to help.hunters.vip-hunters@outlook.com.
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Vip-hunters uses strictly necessary technologies to operate the service. With your permission, Vip-hunters also uses Google Analytics to understand how the service is used and to improve it. Google Analytics is optional and not required for the core service. See the Privacy Policy for details.